Course Description

Overcome retailer return to vendors and/or customer dissatisfaction by instituting a profit-building quality assurance program. Don't just concentrate on inspecting goods after they're finished -learn how to construct quality programs by building on a foundation of proper specifications correctly communicated when and where they are needed. Techniques stressed are applicable to manufacturing anywhere. Auditing methods, total quality management, AQL, and ISO9000 certification are covered, and discussion includes independent auditing for continuous improvement. Recommended as the first course for beginning the Product Development Manager or Certified Technical Designer certificate programs


This course may be offered in-person, remotely, or online; please click each available section to view more details.


Under course 'Type' you will see one of these options:

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
Required fields are indicated by .